BECAUSE YOUR PRIVACY MATTERS

PRIVACY POLICY

Effective Date: June 24, 2025

1. Information We Collect.

We gather information you provide directly to us, for example, when you fill out a contact form, request a free consultation, call us, or communicate with us in any other way.

This may include:

● Name
● Email address
● Phone number
● Company or business name (if applicable)
● Any other information you choose to share

We may also supplement this data with information from trusted third-party sources to better serve you.

2. Legal Basis for Processing Personal Data.

We process your personal data based on one or more of the following legal grounds:

● Your Consent – When you submit a form or otherwise provide us with personal information.
● Contract Performance – To take steps at your request before entering into a contract, or to fulfill our contractual obligations once in place.
● Compliance with Legal Obligations – To meet any applicable laws or regulations.
● Legitimate Interests – For example, to improve our services or safeguard our business.

3. How We Use Your Information.

We use the collected information to:

1. Respond to Inquiries & Provide Services

● Schedule free consultations and appointments.
● Offer details about our roofing or general contracting services.

2. Send Marketing & Promotional Communications

● With your permission, keep you informed about new services, promotions, or events.

3. Analyze & Improve Customer Relations

• Understand customer expectations, optimize our service offerings, and enhance your experience.

4. Comply with Legal Requirements
● Address legal and regulatory obligations.

To exercise these rights, please email us at info@texaswoodlandscontractors.com.

5. Sharing of Information

We do not sell or trade your personal data. However, we may share it with:

● Service Providers & Subcontractors – Who need access to information to perform tasks
on our behalf (e.g., scheduling, invoicing), and are bound by confidentiality.

● Legal or Regulatory Entities – When required by law or to protect our rights.

SMS consent or phone numbers collected for SMS purposes will not be shared under any circumstances for marketing purposes.

6. Third-Party Data Collection

We may work with third-party services (such as analytics providers) to help us understand site usage and improve our services. These entities have their own privacy policies addressing how they use such information.

7. Data Retention

We retain your information as long as necessary to fulfill the purposes described in this policy or as required by law. Retention periods vary based on the type of data and reason for collection.

8. International Data Transfers

If we transfer your data outside of the European Economic Area (EEA), we use appropriate safeguards (such as standard contractual clauses) to ensure your information remains protected in line with applicable data protection laws.

9. Security

We implement a variety of security measures (physical, electronic, and managerial) to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security of your data.

10. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from them. If we learn that we have inadvertently collected such data, we will delete it as soon as possible.

11. Cookies & Tracking Technologies

We may use cookies or similar tools to enhance your experience, analyze site traffic, and provide personalized content. You can adjust your browser settings to decline cookies, but this may affect certain site functionalities.

12. Phone Calls & Text Messages

When you call or text us, we may collect your phone number and any additional information you provide during the conversation.

12.1. SMS Consent Communication

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

12.2 Types of SMS Communications

If you have consented to receive text messages from Texas Woodlands Contractors, you may receive messages related to the following:

• Response to inquiries and requests for services.

• Scheduling free consultations, appointments, follow-ups, and project service dates.

• Details about our roofing or general contracting services, fees, contracts, invoices, and project related communications with third parties or vendors.

• Links for reviews, ratings, and/or referrals to improve customer satisfaction.

• Informational links to our website and social media.

• Product updates and promotional communications to keep you informed of free upgrades, limited time offers, new services, and events.

12.3. Message Frequency

• Message frequency may vary depending on the type of communication.

12.4. Potential Fees for SMS Messaging

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

12.5. Opt-In Method

You may opt-in to receive SMS messages from Texas Woodlands Contractors in the following ways:

• By submitting an online form located here at https://texaswoodlandscontractors.com/privacy-policy/.

12.6. Opt-Out Method

• You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us at info@texaswoodlandscontractors.com to request removal from our messaging list.

Additional Options

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our form.

Fill out SMS consent form below to agree with the above terms and conditions and receiving SMS messages from Texas Woodlands Contractors. Reply STOP to opt-out; Reply HELP for support; Message & data rates may apply; Messaging frequency may vary. Visit https://texaswoodlandscontractors/privacy-policy to see our privacy policy and Terms of Service.

12.7. Help

• If you are experiencing any issues, you can reply with the keyword “HELP” or, you can contact us at info@texaswoodlandscontractors.com.

12.8. Standard Messaging Disclosures

• Message and data rates may apply.

• You can opt out at any time by texting “STOP.”

• For assistance, text “HELP” or visit our Privacy Policy and Terms and Conditions page.

• Message frequency may vary

13. Updates to This Privacy Policy

We may revise this policy from time to time. Updates will be posted here with a new Effective Date, and significant changes may be communicated via email or prominent notice on our website.

14. Contact Us

If you have any questions, concerns, or requests about this Privacy Policy or your personal data, please contact us at info@texaswoodlandscontractors.com. We appreciate your trust in Texas Woodlands Contractors and are committed to protecting your privacy.